Refund Policy

Last updated: January 2026

1. Digital Products

Due to the nature of digital products, all sales are generally final. Once a product key or access has been delivered, it cannot be returned or exchanged.

2. Eligible Refunds

Refunds may be considered in the following circumstances:

• Product not delivered within 24 hours of purchase
• Product is significantly different from the description
• Technical issues preventing product use (with proof)
• Duplicate purchases made in error

3. Non-Refundable Items

The following are not eligible for refunds:

• Products that have been accessed or used
• Services that have been fully rendered
• Products purchased more than 7 days ago
• Requests without valid proof of issue

4. Refund Process

To request a refund, please contact our support team through Discord with your order number and reason for the refund request. All refund requests are reviewed on a case-by-case basis.

5. Processing Time

Approved refunds will be processed within 5-7 business days. The refund will be credited to the original payment method used for the purchase.

6. Replacements

In some cases, we may offer a replacement product instead of a refund. This is typically offered when the original product is defective or not as described.

7. Contact Us

For any questions regarding our refund policy, please reach out to our support team through Discord or email.